Frequently Asked Questions

What is RuSolv?▾

RuSolv is a VPN service powered by the WireGuard, AmneziaWG and VLESS+Reality protocols. We provide fast and reliable VPN connections through servers in several countries. The current list of locations is on our locations page.

What does RuSolv mean?▾

The name comes from three words: Reliable — a stable connection, Unlimited — access without limits, Solve — solving the problem. Hence RuSolv.

How much does RuSolv cost?▾

RuSolv plans: Start (2 devices), Standard (5 devices) and Max (10 devices) for 1, 3, 6 or 12 months. One plan covers devices on any protocol. Pay from your balance (topped up by card, SBP or crypto) or with an activation key (including hourly keys). Check our pricing section on the homepage for current rates.

Which devices are supported?▾

Windows, macOS, Linux, iOS, and Android. You need the standard WireGuard or AmneziaWG app, or the Happ / FlClashX app for VLESS.

How do I connect an Apple TV?▾

With the INCY app: it is free in the App Store on Apple TV (tvOS 17 or later) and works with our VLESS+Reality subscription. Happ for Apple TV does not currently work with our service. You can send the subscription to the TV from your iPhone — step by step in the guide.

Apple TV setup →
How does AmneziaWG differ from WireGuard?▾

AmneziaWG is a modified WireGuard with traffic obfuscation. It disguises traffic and more often gets through where plain WireGuard is blocked. It needs the separate AmneziaWG app.

Can I use AmneziaWG on a router?▾

Yes. Keenetic supports AmneziaWG natively (KeeneticOS 4.2+ imports the config; from 4.3.4 the ASC parameters load automatically). OpenWrt works via the amneziawg packages (built to match your OpenWrt build), and several GL.iNet models support it in select firmware. See the AmneziaWG Setup guide for the router section. If a router shows «"Wireguard": invalid H1 value», it received a newer 1.5/2.0 config — use the default 1.0-format config or update to KeeneticOS 5.1+.

AmneziaWG on a router →
Do you keep logs?▾

We don't keep a history of the sites you visit, your DNS queries or your traffic content. VLESS servers keep a technical connection log for about 20 minutes, only to enforce the device limit. What we keep, and for how long, is in the Privacy Policy.

Can I connect multiple devices?▾

Yes. A plan includes multiple devices: Start — 2, Standard — 5, Max — 10. A device is a WireGuard/AmneziaWG config or a VLESS device, in any combination. Manage your devices in the dashboard.

Do I need to cancel a subscription?▾

No. Buying a plan from your balance turns on auto-renew: if the balance covers it, the plan renews by itself; you can turn it off in your subscription settings. Plans activated with a key run until the key expires. You can renew a plan at any time in the dashboard.

How do I top up my balance?▾

In the dashboard, go to the Balance section and follow the payment instructions.

What should I do if the VPN won't connect?▾

Try the AmneziaWG protocol instead of WireGuard. See the Troubleshooting section for details.